Confirm your email address

A confirmed email address lets you recover access by email and receive security notices (for example when you link a new phone). Confirm it before you need it.

How do I know whether my email is confirmed?

Under «Protect» › «Overview», an unconfirmed email shows «Address not yet confirmed», with the note «A confirmed address lets you recover access by email.»

How do I confirm it?

1. Under «Protect» › «Overview», choose «Send confirmation link».
2. Open the email you receive and follow the link within the time stated (60 minutes).
3. The page shows «Confirm email address». Choose «Confirm address».
4. «Address confirmed. You can now recover access by email.» appears.

The link does not work

The email does not arrive

• Look in your spam folder.
• Check that your account's address is right; if not, ask your administrator for a rectification (see My data).
• If your organization's service has no email configured, the option does not appear.

Which language are the emails in?

The service's emails are sent in European Portuguese. If you do not recognise the sender of an email about your account, do not follow the link and contact support.