Administrators · Organization
Organization profile (name, identifier and slug)
The organization profile holds the internal identifier, the sign-in slug and the display name. Only the name can change.
Where is it?
«Manage» › «Organization» › «Organization profile». If you see «Confirm with passkey to view and change», confirm first: the profile is shown only after a recent confirmation.
What can I change?
| Field | Can it change? | Notes |
|---|---|---|
| Identifier (Tenant ID) | No | Used in SAML application URLs and in support requests |
| «Sign-in slug» | No | What people type in «Organization» on the sign-in page |
| Creation date | No | |
| «Display name» | Yes | Shown on the sign-in page, in the console and in emails |
The console sums it up: «The identifier, the sign-in slug and the creation date are immutable. Only the display name can change, with a concurrency revision and an idempotent receipt.»
How do I change the name?
- Type the new name in «Display name».
- Choose «Save name» and confirm.
- The change is recorded in the audit.
If another administrator changes the profile at the same time, the save is refused; refresh and try again. If the network fails, use «Retry exactly»: it repeats the same operation without creating a second change.
I need to change the slug
It is not possible. If you really must, talk to your provider: it means a new organization and new passkeys for everyone.
And the branding?
Colours, logos and sign-in texts are under «Manage» › «Branding». See Organization branding.
Error codes in this article
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